Mental Health Support for Staff: Telkom University’s Commitment to Employee Well-being

Mental health has become a key focus in today’s work environments, and at Telkom University, supporting the mental well-being of staff is an essential part of building an inclusive and caring campus culture. Here are several initiatives and services provided to ensure that staff have access to the mental health support they need:

1. Telkom University HR Hotline

Telkom University offers a dedicated HR hotline as a resource for staff seeking support. Through this hotline, employees can reach out to HR representatives to discuss concerns, report issues, or receive information on available support services. This service is designed to provide a safe space and ensure that every employee has easy access to help when needed.

2. Counseling Services for Faculty and Students

In addition to the HR hotline, Telkom University also provides counseling services that are available to both faculty and students. These counseling sessions aim to help individuals manage academic pressures, personal challenges, and mental well-being overall. Staffed by experienced professionals, these services offer guidance in understanding and coping with stress, helping individuals maintain a healthy work-life balance.

3. Calendar of Culture Academic (CoCA) Events Focused on Mental Health

Each year, Telkom University holds the Calendar of Culture Academic (CoCA) program, which often addresses mental health as a core theme. Through CoCA, the university organizes various seminars, workshops, and discussions that explore different aspects of mental well-being and raise awareness about mental health's importance in the workplace and learning environment. This initiative not only provides direct mental health support but also fosters a greater understanding of mental health issues across the university community.

4. BPJS Healthcare Social Security

To further support employee welfare, Telkom University offers social security through BPJS Healthcare for its staff. Based on the Telkom Education Foundation Management Board Decree (KEP 1267 00DGSHK01YPT2019) regarding Employee Regulations dated November 25, 2019, Article 30 Paragraph 2, every employee has access to healthcare services provided by BPJS. This includes mental health support, ensuring that employees receive accessible and sustainable healthcare.

Why Mental Health Support for Staff Matters

A strong mental health support system helps employees manage stress, enhances productivity, and fosters a more positive work environment. Telkom University understands that psychological well-being is fundamental to creating a productive, creative, and supportive academic environment. With a range of mental health programs and services

available, the university demonstrates its commitment to fostering a mentally and physically healthy workplace for all employees.

In conclusion, Telkom University’s mental health support initiatives not only contribute to individual well-being but also play a vital role in establishing an inclusive, productive, and harmonious campus culture.